Return & Refund Policy
Last updated:
1. No Returns on Digital Services
As a software-as-a-service (SaaS) product, we do not offer returns once access to the platform has been granted.
2. Refunds
We offer refunds under the following conditions:
- Subscription Plans: You may request a refund within 30 days of your initial purchase. Refund requests made after this period will not be eligible.
- Renewals: Subscription renewals are non-refundable. You are responsible for canceling your subscription before the renewal date.
- Billing Errors: If you believe you were charged in error, please contact us within 7 days of the charge.
Approved refunds will be processed to the original payment method within 5-10 business days.
3. Cancellation
You may cancel your subscription at any time. Upon cancellation, you will retain access to the service until the end of your current billing period. No partial refunds are provided for unused time.
4. Contact Us
Email: [email protected]
Company Name: Gothenburg Ecom AB, 5592406101
Address: Vasagatan 58, 411 37, Gothenburg, Sweden